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News and Information

UPS Study Reveals Growth Opportunities For Industrial Distributors Of All Sizes

Customer loyalty shifting. Four primary market forces identified.

Industrial distributors are facing changing market conditions that are challenging their long-standing business models. The UPS (NYSE: UPS) Industrial Buying Dynamics study, conducted by global research firm TNS, revealed buyers are increasingly willing to purchase outside of their existing supply base. The study identified four significant forces that are impacting how the relationships between industrial distributors and their customers are being redefined.

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